Office of
Institutional Effectiveness

The Office of Institutional Effectiveness (OIE) leads the charge to advance quality assurance and enhancement through collaborative efforts with all academic programs, student support services, and administrative units at GSU. We do this by coordinating on-going assessments and evaluations of academic and non-academic performance and using data gathered to inform institutional effectiveness and governance. The OIE also facilitates regulatory compliance across GSU operations and coordinates mandatory data reporting for accreditation and licensure purposes.

Functional Areas

  • Assessment and Evaluation: The OIE is responsible for ensuring the gathering and analysis of data related to GSU strategic outcomes, including student success, academic programs, and institutional performance. We empower academic programs and administrative units by providing technical support for rigorous evaluation of set goals and objectives that provide analytical insights for improvement of performance.  
  • Compliance with Regulatory Expectations: The OIE takes the lead in assuring that GSU meets all required key performance indicators across the 6 pillars of the Commission on Academic Accreditation’s (CAA) Outcome-Based Frameworks including, but not limited to, employment outcomes, learning outcomes, and research outcomes. We also work with every GSU unit to be in operational compliance with all accreditation and licensure regulatory expectations and requirements including providing support for risk management activities through the work of the university’s Risk Management Committee.
  • Accreditation Matters: OIE works with Academic Programs to:
    • Coordinate the accreditation processes, both national and international
    • Conduct benchmarking as appropriate
    • Obtain necessary institutional and subject rankings
    • Facilitate periodic review of academic programs’ self-study as required.
  • Strategic Planning: OIE works with the Chancellor’s office to monitor the implementation of GSU’s strategic planning processes and shape the institution’s future direction as required by the Commission on Academic Accreditation (CAA). The OIE works to support institutional processes for strategic priorities. 

Goals and Objectives

  • Work to promote a quality-driven culture across GSU
  • Foster stakeholder engagement in quality assurance processes
  • Advance a culture of continuous improvement of performance
    • Develop and disseminate quality assurance policies, procedures, and guidelines
    • Implement a university-wide data management and reporting system
    • Establish a university-wide unified assessment framework
    • Launch annual surveys to gather feedback from internal stakeholders
    • Socialize the quality assurance system across the university
    • Ensure the development and implementation of action plans resulting from annual evaluation plans
    • Ensure continuous compliance with national accreditation standards
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